Own the most complex, highest-ARR accounts by building quarterly account plans and multi-threaded relationships.
Lead complex renewal negotiations and pricing migration conversations with executive credibility.
Drive expansion from demonstrated value and use AI tools daily to prepare for customer conversations.
Workleap is a Montreal-based tech company providing software solutions for employee management. With over 15,000 companies worldwide, they offer products like Workleap Agent and ShareGate, fostering a builder culture with a focus on making simple, impactful products.
Manage and grow a portfolio of client accounts in the steel fabrication industry, ensuring adoption, retention, and renewals.
Act as the main point of contact for clients, leading check-ins, business reviews, and identifying upsell opportunities.
Collaborate with sales, product, and support teams to drive client success and gather feedback for product improvement.
Eterio Realities builds augmented reality tools for industrial manufacturing, including FabStation, an AR-enabled manufacturing execution system used by 250+ fabrication shops worldwide. The company has a team of 30+ people across Canada and India, with a fully remote, collaborative culture focused on innovation.
Manage customer relationships from post-demo through activation, retention, expansion, and referrals in a B2B SaaS environment.
Drive product adoption and revenue growth by translating platform capabilities into practical creative and production solutions.
Proactively reengage dormant prospects, identify upsell opportunities, and build customer advocacy to generate referrals.
Jobgether is an AI-powered job matching platform that connects candidates with hiring companies. It operates as a fully remote organization with a focus on fast, objective recruitment and a supportive candidate experience.
Own a portfolio of strategic technical accounts and build lasting relationships with technical stakeholders and executives.
Develop and execute customer success plans to drive adoption, expansion, and long-term value from the platform.
Partner with Sales, Product, and Support to resolve issues, influence roadmap, and mitigate churn risks.
A technology company specializing in application security and DevSecOps, helping customers implement secure developer workflows and build systems. It maintains a fast-paced, inclusive culture with cross-functional collaboration and a strong focus on customer success.
Onboard new customers and guide them through the product to drive early adoption and success.
Manage ongoing customer relationships across email, phone, and chat, resolving issues and coordinating internally.
Track customer health metrics, identify upsell opportunities, and maintain CRM records to surface insights.
The company is an early-stage AI recruiting platform that helps hiring teams manage and optimize their recruiting processes. It is a small, customer-focused startup that values long-term partnerships and proactive customer success.
Own customer relationships post-signing, overseeing onboarding and adoption.
Proactively manage expectations, resolve issues promptly, and identify expansion opportunities.
Collaborate with integration engineers and implement accelerated ramp-up plans.
We provide cutting-edge AI solutions, including AI Agents, to help customers achieve their business objectives. Our culture is dynamic and supportive, with a focus on professional growth and collaboration.
Define and build a new relationship function covering provider systems connected to the Redox network, starting with the top 25 health systems and Epic-based customers.
Own relationships with hospital IT and integration teams, tracking referenceability and generating fast-pass introductions for Redox customers.
Partner cross-functionally with Customer Success, Sales, and Product to translate provider relationships into network stickiness and validated ROI.
Redox accelerates healthcare transformation with useful data via its flexible interoperability platform, connecting and powering real-time healthcare data exchange. The company processes over 1.2 billion messages per month across a network of 12,000+ systems and organizations, and operates as a fully remote team with radical transparency and a strong ownership bias.
Manage a portfolio of mid-enterprise customers, building trust-based relationships and driving adoption, retention, and expansion.
Partner with Sales to identify upsell opportunities and lead business reviews that demonstrate ROI and measurable outcomes.
Surface customer feedback to influence product improvements and collaborate cross-functionally for a seamless experience.
Doppel builds an AI-native platform to defend against social engineering threats like phishing and impersonation, protecting brands and employees across digital channels. Backed by Andreessen Horowitz and Bessemer Venture Partners, it is a fast-growing Series C startup with a deep cybersecurity team and a culture of respect and trust.
Foster long-term customer relationships and drive strategic success initiatives.
Conduct business reviews, resolve escalated issues, and collaborate cross-functionally.
Identify upsell and expansion opportunities to maximize revenue growth and retention.
Certn changes how trust works with The World's Easiest Background Check. They've raised $127M+, earned Deloitte Fast 50 recognition three years in a row, and are a remote-first company with a high-performance edge and a no-jerk policy.
Own the end-to-end customer journey for a portfolio of Mid Market accounts, driving retention and expansion.
Build relationships with senior stakeholders, translating product usage into business-impact conversations.
Detect and mitigate risk early through health indicators and coordinate internal teams to unblock customer outcomes.
Simetrik is a leading financial operations control platform in Latin America that combines AI and No-Code technology to automate complex financial reconciliations and provide full control over payment operations. Backed by Goldman Sachs, Tiger Global, and Mastercard, the company serves over 160 clients in 50+ countries and fosters an entrepreneurial culture with small, dynamic teams.